Preparing for a WHO audit (World Health Organization inspection) is similar in spirit to preparing for any stringent GMP inspection, but it comes with WHO-specific expectations, especially if your facility manufactures pharmaceuticals for WHO-prequalified programs or supplies to UN agencies.
Here’s a step-by-step guide you can follow:
1. Understand the WHO Audit Scope
Check the audit notification letter — WHO typically shares the product(s), dossier reference, and the type of inspection (GMP, GDP, GCP, or prequalification).
Review WHO TRS (Technical Report Series) guidelines, especially:
WHO GMP Guidelines (TRS 986 Annex 2, TRS 961 Annex 3, etc.)
WHO Good Distribution Practices
WHO guidance on pharmaceutical water systems, HVAC, validation, etc.
Focus on critical quality systems: deviations, OOS/OOT, change control, CAPA, complaint handling, data integrity.
2. Review and Update GMP Documentation
SOPs: Ensure they are current, approved, and reflect actual practices.
Batch Manufacturing Records: Complete, error-free, reviewed, and signed.
Validation Master Plan: Includes process, cleaning, analytical method, equipment, and utilities validation.
Calibration & Maintenance Records: Updated logs for all GMP-critical equipment.
Training Records: Documented training for all relevant personnel.
Data Integrity Compliance: Audit trails enabled, no backdating, complete raw data.
3. Conduct a Mock Audit
Perform an internal self-inspection simulating WHO’s approach:
Traceability: pick a product batch and follow it from raw material to release.
Cross-check: verify alignment between SOPs, records, and actual floor practice.
Data integrity spot checks: review audit trails in LIMS/PLC systems.
If possible, engage an external GMP consultant for an independent review.
4. Ensure Manufacturing Areas Are Inspection-Ready
Clean & Organize: No unnecessary items in production; label status (clean, in use, under maintenance).
Logbooks: Updated and readily available.
Material Flow & Personnel Flow: Must match approved layouts.
Environmental Monitoring: Records complete and within limits.
5. Prepare Staff for the Audit
Train key staff on:
How to answer auditors: be honest, concise, factual.
Where documents are stored.
The company’s quality policy and basic product knowledge.
Assign escort and note-taker teams for each auditor.
6. Address Common WHO Focus Areas
WHO inspectors frequently look closely at:
Supplier qualification & material control.
Change control effectiveness.
CAPA closure timelines.
Handling of deviations & OOS results.
Water system control and monitoring.
Cold chain & storage conditions.
Data integrity and ALCOA+ principles.
7. Prepare for Closing Meeting & Post-Audit Actions
During the audit, maintain a daily issue log for observed concerns.
At closing, clarify any misunderstanding with the auditor.
After the audit:
Categorize observations (Critical, Major, Minor).
Create a CAPA plan with timelines (typically ≤ 30 days for WHO).
Implement and document corrective actions.
✅ Tip: WHO inspectors often go deeper into public health risk assessment — so they expect you to have robust risk management (ICH Q9 principles) and product quality reviews.
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